Subscriptions
Find a customer, review their box, and manage upcoming deliveries.
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ORDER DESK
Customer subscriptions
Loading subscriptions…
Does not refund an order or stop a payment already processing. Cancelled subscriptions require a new checkout; they cannot be reinstated here. No customer email will be sent by this action.
Subscription action history
Showing subscriptions managed by Joburg. Subscriptions held by another provider appear in that provider’s app.
Settings & offers Discounts, schedules, service controls and games
Subscription on/off controls
Checking the running service…
Renewal activity
Turn on publishes the current prepared schedules to the five single-pouch products and starts future renewals. Customer, checkout and billing checks must pass first. Existing subscriber agreements are not repriced by these controls.
Connection, not activation
This controls the background connection, not product availability. Use the subscription controls above to stop new enrollment. Pausing prevents future renewal dispatch but does not reverse a payment already processing.
Pausing this connection stops preparation and new renewal dispatch. Protective customer cancellation, pause and skip requests remain available. Staff authentication still contacts Shopify. It does not cancel contracts or undo a payment.
Subscription background connection
Check this app’s real Shopify subscription inventory even when no admin browser is open. The inventory scan only reads. The separate renewal worker uses this secured connection when renewal billing is enabled above.
Save an encrypted Shopify offline credential for this Joburg-only app and check subscription counts every five minutes? This does not itself turn billing on. Pausing the connection above stops new renewal dispatch.
Not checked in this session.
Counts cover subscriptions owned by this app, not other subscription apps. An empty inventory does not prove the store has no subscriptions elsewhere.
Shopify subscription connection
Turn saved delivery schedules and subscription rates into real Shopify selling plans. Prepared plans stay unattached to products: shoppers cannot buy them yet, and existing subscriptions stay unchanged.
This creates a new unattached group when schedules change. It does not edit other apps’ plans, attach products, enroll customers or charge anyone.
Not checked in this session.
Subscription preparation history
Shopify discount preparation
Connect your saved box tiers to real Shopify discount records, safely inactive. Preparing creates separate already-expired rules, with no future start scheduled. It never replaces existing discounts.
Save your settings above first. This preparation button creates inactive records only. Use Shopify status & history for program synchronization. Subscription rates use the separate selling-plan connection and subscription on/off controls; required checks are enforced before publication.
No current shopper will receive these expired offers. Existing live discounts, subscriptions and messages stay unchanged.
Not checked in this session.
Preparation history
Saved history
Verified Shopify staff member, date, and what changed. Older entries retain their original staff ID when no name was recorded. Unsaved typing is not a saved change. Existing subscriber agreements remain untouched.